If you are using Internet Explorer, you can create a shortcut on your desktop by going to File -> Send -> "Shortcut to Desktop". For Firefox we recommend going to Bookmarks -> "Bookmark this page", and choosing "Bookmarks Toolbar" as the Folder to put the link in.

Note that you can not go to File -> "Save as" to save the link. Doing this will save your login page as a file on your local machine, and won't work when you try to open it.

You can click on the "Forgot password?" link on your dedicated login page. This will take you to a page where you can type in your email. Once you submit, your password will be emailed to you.

Make sure you are going to http://YourDomain.clockapp.com, where "YourDomain" is the domain name you chose when you created your Clockspot account. There shouldn't be any "www" in front of the URL, or anything after the .com.

Employees can clock in/out as many times as needed for lunches and breaks. There is no specific "lunch in/out" button. Each time they clock in/out you will see a new row appear on the timesheet. You can then total these hours in your reports.

You'll be able to manually enter any previous time if employees forget to clock in. Employees can also request a timesheet edit request. This will show up on the timesheet beside their clock time. You can then choose to either approve or deny the edit request.

Yes. In your Settings you can enable the option to "Prevent employees from clocking in earlier than their scheduled time". To edit a user's schedule, go to the Users tab, click on the user you want to edit, then scroll to the bottom of the page where you see the section to edit their schedule.

Our best recommendation is to set the employee password to something information sensitive (don't worry, we encrypt passwords). This will discourage employees from sharing their passwords with other co-workers.

If your employees are clocking in by phone, we have a voice authentication option which will require employees to say their name before they clock in. You can then listen to this audio file later if there is a discrepancy.

If you go to your login page using your Blackberry or iPhone, you will automatically be directed to the mobile web version of Clockspot. If not, you can go to it directly at http://YourDomain.clockapp.com/mobile.php, where "YourDomain" is the name of the dedicated domain you chose when you created your account.

You can set up different permissions for different managers. For example, you can give a manager the ability to approve clock times, but not edit or delete them. To do this, go to the Users tab, click on the manager you want to edit, then towards the bottom you will see the section to edit their permissions.

Employees will not be able to edit their own timesheet. However, they can submit a timesheet edit request to their manager for approval. Once a manager approves the edit request, the change will automatically be applied to the employee's timesheet.

To submit a timesheet edit request, the employee must go to Clock Time -> My Timesheet, and click on the Edit Request icon to the right of each clock time entry. You must first allow them to see their own timesheet by enabling it in your Settings.

There is no setup involved. To get a payroll report, simply go to Reports -> "Generate payroll" and choose the start date and end date of your pay period. You will also see options for overtime calculation, adding tips and bonuses, automatically deducting a lunch break, etc.

We currently do not directly import into Quickbooks. However, we do export to Excel format, which you can use to import into Quickbooks.