Phone time clock - Track your employee time remotely
Clockspot is perfect for businesses with employees who go out to remote job sites, such as cleaning services or home healthcare businesses. Our service is relied on by thousands of businesses large and small.
How it works in 4 easy steps
1. Call Clockspot at +1 650-460-2015
Call +1 650-460-2015 from a cell phone or land line. This is a US local number. Carrier calling rates apply. You will be prompted to enter your user ID and numeric password.
A manager must first enable phone clocking under Settings > General.
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Is this available in Canada?
Yes. Employees in Canada and the U.S. can call this US local number. Carrier calling rates apply.
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How does voice authentication work?
Voice authentication is an option you can enable in your settings. It requires the employee to say their name before clocking in or out. Once they clock in, you'll see an audio icon to the left of the clock in/out time on the timesheet when you log in as a manager. Click this icon at any time to listen to their voice recording.
2. Enter your user ID and password.
When you create an employee account, it is automatically assigned a user ID. To check an employee's user ID, log in as a manager and go to the Users tab. Hover over any employee name to see their user ID. You will also need to give employees a numeric password, so something like "1137" would work, but "bob1137" would not.
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How do I assign a numeric password?
Employees use the same password for web clocking as phone clocking, so when you are creating your employee account you would just assign them a numeric password like "1337". You can always edit an employee's password by going to the Users tab, clicking on the user you want to edit, then scrolling towards the middle of the page where you see the section to "Update password".
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Can we pick the user ID assigned to an employee?
Clockspot automatically assigns a user ID when an employee is created, so you will not be able to pick your own user ID. To check an employee's ID, go to the Users tab and hover over any employee name.
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I forgot my password. Can I retrieve it?
Use the "Forgot Password" link on the login page to receive a password reset link via email. Managers can also reset an employee's password by going to the Users tab, clicking on the user they want to edit, then scrolling to the "Change password" section.
3. Press 1 to clock in or out.
After logging in, press 1 to clock in or out. If voice authentication is enabled, follow the prompt to say your name. Wait for the confirmation before hanging up.
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How do I enter a job code?
A manager must first enable job codes in Settings and add a numeric job code under Timesheet > Job codes. Once you are clocked in, press 2 and enter the job code followed by #. It will be added to your current shift.
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Where are the other phone menu options?
This number supports clocking in/out, voice authentication and job codes. Voice reports, tasks, message checks, mileage and work estimates are available on the previous phone line during the transition.
4. Check employee timesheets online.
You may now check your employee's times online. Go to your dedicated login URL and log in as a manager. You will see their clock time, and any voice authentication recordings they have made.
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Nothing happens when I click the audio file. How do I listen to it?
Audio playback is supported by all modern browsers. If you're having trouble, please try updating your browser to the latest version.
Now try it out yourself! We recommend that you try our demo account at https://demo.clockapp.com. Try clocking in as Bill Gates. To recap, call +1 650-460-2015, enter Bill's user ID "7#" and password "12345#", then press "1" to clock in. Now log in as the manager "Jason" to check Bill's time.